Essential Utilities Highlights Record Investment, Compliance During Drinking Water Week 2026

Essential Utilities Celebrates Drinking Water Week 2026 With Record Investments and Strong Water Quality Performance

Essential Utilities, Inc. announced its participation in Drinking Water Week 2026, joining utilities and communities across North America in recognizing the importance of safe and reliable drinking water. The annual observance, organized by the American Water Works Association (AWWA), highlights the critical role clean water plays in protecting public health, supporting local economies, and improving quality of life for millions of people.

As part of this year’s celebration, Essential Utilities reflected on a milestone year for its water utility business, Aqua, which delivered strong operational performance while making the largest infrastructure investment in company history. Serving more than 1.1 million customer accounts across eight states, Aqua continued to strengthen its water and wastewater systems through significant capital spending, technology upgrades, and expanded environmental initiatives.

The company invested nearly $791 million in water and wastewater infrastructure during 2025, a record level of spending aimed at modernizing aging systems, improving reliability, and ensuring long-term sustainability. These investments included pipeline replacements, treatment facility improvements, advanced monitoring systems, and other projects designed to maintain high-quality water service for customers and communities.

Christopher Franklin, chairman and chief executive officer of Essential Utilities, said Drinking Water Week serves as an opportunity to recognize the work employees perform every day to provide dependable water service to homes and businesses.

According to Franklin, the company’s 2025 performance demonstrated Essential Utilities’ commitment to operational excellence, environmental stewardship, and customer service. He noted that the company achieved record infrastructure investment levels, expanded its PFAS remediation efforts, and maintained one of the strongest compliance records in the industry.

Aqua’s water operations achieved a 99.91% compliance rate in 2025, significantly outperforming national drinking water quality benchmarks. The company said the result reflects its comprehensive approach to water treatment, testing, distribution, and regulatory oversight. Maintaining such a high compliance rate requires constant monitoring and coordination among scientists, engineers, operators, and field personnel responsible for ensuring water quality standards are consistently met or exceeded.

The company’s water quality operations are supported by its advanced Environmental Laboratory located in Bryn Mawr, Pennsylvania. The laboratory plays a central role in monitoring water systems, conducting testing, and supporting regulatory compliance across Aqua’s service territories. More than 1,500 Aqua employees, including water quality specialists, engineers, laboratory technicians, and field crews, work continuously to maintain safe and reliable drinking water supplies.

Essential Utilities also emphasized its leadership role in addressing PFAS contamination, one of the most significant environmental and public health challenges currently facing water providers across the United States. PFAS, often referred to as “forever chemicals,” are synthetic compounds that can persist in the environment and water systems for long periods.

To address this issue, the company is implementing a multi-year capital investment program valued at approximately $450 million. The initiative is focused on upgrading treatment systems and ensuring finished drinking water remains below federal maximum contaminant levels established by the U.S. Environmental Protection Agency for six regulated PFAS compounds.

The company stated that its PFAS remediation strategy includes the installation of advanced treatment technologies, expanded water quality monitoring, and ongoing infrastructure enhancements across its service areas. Essential Utilities said these investments are designed not only to comply with federal regulations but also to provide customers with greater confidence in the safety and reliability of their water supply.

Beyond its water operations, Essential Utilities reported broader infrastructure spending across both its regulated water and natural gas businesses. In total, the company invested approximately $1.4 billion in infrastructure improvements during 2025. Looking ahead, Essential Utilities plans to increase that figure further, committing approximately $1.7 billion toward infrastructure projects in 2026.

The company said these investments will continue to focus on replacing aging infrastructure, modernizing treatment facilities, improving resiliency, and enhancing operational efficiency across its utility networks. Modernization projects are expected to strengthen system reliability while helping communities adapt to changing environmental conditions, population growth, and evolving regulatory requirements.

Essential Utilities noted that infrastructure improvements are essential for maintaining long-term water quality and ensuring uninterrupted service. Many water and wastewater systems throughout the United States were built decades ago and require significant upgrades to meet modern performance standards and environmental expectations.

In addition to investing in physical infrastructure, the company continues to prioritize environmental stewardship and watershed protection. Essential Utilities manages and protects thousands of acres of forests, wetlands, and environmentally sensitive lands located throughout its operating footprint. These natural areas play an important role in preserving water quality, supporting biodiversity, and protecting regional ecosystems.

The company stated that protecting source water and surrounding watersheds is a critical component of maintaining reliable drinking water supplies for future generations. Through conservation initiatives and responsible land management practices, Essential Utilities aims to reduce environmental risks while supporting long-term sustainability goals.

Drinking Water Week also serves as an opportunity to educate the public about the complex systems and dedicated workforce required to deliver clean water every day. Essential Utilities highlighted the role of utility employees who operate treatment facilities, maintain pipelines, monitor water quality, respond to emergencies, and ensure compliance with stringent state and federal regulations.

The company emphasized that providing safe drinking water requires continuous investment, technical expertise, and long-term planning. As regulatory standards evolve and environmental challenges increase, utilities across North America are facing growing pressure to modernize infrastructure and implement advanced treatment technologies.

Essential Utilities said its long-term investment strategy is intended to position the company to meet those challenges while continuing to deliver reliable utility services to customers. By combining infrastructure modernization with environmental stewardship and operational excellence, the company aims to strengthen both public health protections and system resiliency.

As Drinking Water Week 2026 is observed across North America, Essential Utilities said it remains focused on delivering high-quality water service, advancing environmental initiatives, and investing in the infrastructure needed to support communities well into the future.

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