Kraken, a leading end-to-end cloud, data, and AI platform for utility digitalization, has secured a five-year partnership with Champion Energy Services, LLC (Champion), a retail subsidiary of Calpine Corporation and one of the nation’s top retail electricity providers.
Under this deal, Champion will adopt Kraken’s demand flexibility solution and customer service platform, onboarding its Texas residential customers to Kraken’s award-winning energy management system starting in 2025. The transition will not affect Champion’s current customer care services or introduce any new fees for residential customers.
Amir Orad, CEO of Kraken, expressed excitement about the collaboration, stating, “We’re proud to continue our momentum in North America alongside a strong partner like Champion. Together, we’re driving significant, lasting improvements in how customers across Texas manage and consume energy, without compromising ease of use.”
This deal is part of Kraken’s broader effort in 2024 to address emerging grid constraints caused by new renewable energy sources and low-carbon technologies. In recent months, Kraken has secured similar agreements, including a multi-year contract with Saint John Energy, its first integrated North American utility licensee, and a pilot deal with United Illuminating to ease grid stress in Connecticut.
Kraken’s platform is trusted by major global energy companies such as EDF Energy, E.ON Next, Octopus Energy, and Tokyo Gas. With headquarters in London and New York, Kraken manages over 50 million accounts, 40 GW of power, and 250,000 consumer devices like electric vehicles and charging stations. Its AI and machine learning capabilities streamline the energy supply chain, improving service efficiency, boosting product innovations, and generating substantial operational savings for partners. Kraken’s scalable, cloud-based architecture has enabled its rapid expansion into new sectors, including water.
