Georgia Power names Chimaobi Chijioke Vice President of client Services

Georgia Power names Chimaobi Chijioke Vice President of client Services

Georgia Power blazoned moment that Chimaobi( Chima) Chijioke has been named Vice President of client Services for the company, effective January 16. In his new part, Chijioke will lead the platoon responsible for icing that Georgia Power continues to give award- winning client value, accessible service and substantiated results. He’ll oversee multiple functions including call center operations, digital client engagement, energy backing and client billing. He’ll also lead the platoon that manages the connections with Georgia Power’s largest guests.

Chimaobi Chijioke

” We’re concentrated on delivering the stylish client experience every day, across every commerce and touchpoint we’ve with our millions of guests – online, over the phone or in person,” said Bentina Terry, Senior Vice President, client Strategy & results, for Georgia Power.” Chima’s deep moxie in client service and operations, in the regulated mileage space and beyond, paired with his demonstrated capability to lead engaged and productive brigades, will serve all of our guests well and we drink him to Georgia Power.”

Chijioke brings 15 times of client service and leadership experience to Georgia Power. Most lately, he served as Vice President of client Operations for Baltimore Gas and Electric( BGE), Maryland’s largest natural gas and electric mileage serving1.3 million electric guests and nearly,000 natural gas guests. In this part, he was responsible for directing strategy, coffers, and conditioning specifically for client care, large client services, claims, and field and cadence services. During his time in client service leadership at BGE, he led large brigades responsible for resolving client issues and complaints; oversight of BGE’s large commercial accounts; and a platoon which successfully managed the company’s comprehensive transition of its client care and billing system.

” Georgia Power is well- known as a leader in client satisfaction within the assiduity, with a history of forward- looking invention and the use of technology, data and perceptivity to more serve its guests,” said Chijioke.” I partake the passion and vision of the leadership platoon at Georgia Power and I am agitated to join this outstanding company.”

Chijioke has also held client service and strategic leadership places at Exelon, the parent company of BGE, as well as Verizon Wireless. He holds a bachelorette’s degree in history from the University of Ibadan( Nigeria) and a MBA from the University of Phoenix. He’s a graduate of superintendent programs at Harvard Business School, Wharton School of the University of Pennsylvania, University of Chicago Booth School of Business, and Columbia Business School.

Georgia Power’s focus on furnishing excellent client service includes online and social media client service choices, customizable rate plans and payment options. The company was lately ranked number one for business client satisfaction among Large serviceability in the South byJ.D. Power in its 2022 Electric Utility Business client Satisfaction StudySM. Read further then.

About Georgia Power
Georgia Power is the largest electric attachment of Southern Company( NYSE SO), America’s premier energy company. Value, trustability, client Service and Stewardship are the keystones of the company’s pledge to2.7 million guests in all but four of Georgia’s 159 counties. Committed to delivering clean, safe, dependable and affordable energy at rates below the public normal, Georgia Power maintains a different, innovative generation blend that includes nuclear, coal and natural gas, as well as renewables similar as solar, hydroelectric and wind. Georgia Power focuses on delivering world- class service to its guests every day and the company is honored byJ.D. Power as an assiduity leader in client satisfaction. For further information, visitwww.GeorgiaPower.com and connect with the company on Facebook(Facebook.com/Georgia Power), Twitter(Twitter.com/GeorgiaPower) and Instagram(Instagram.com/ga_power).

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