
Bidgely Surpasses 1.5 TWh in Energy Savings, Offsetting Over 1 Million Tons of CO₂: A Milestone in AI-Powered Energy Transformation
Bidgely, a leading provider of artificial intelligence (AI)-driven energy solutions, has announced a significant milestone—achieving over 1.5 terawatt-hours (TWh) in cumulative energy savings. This achievement translates to an environmental benefit equivalent to avoiding over 1 million metric tons of CO₂ emissions, marking a major accomplishment in the global effort to build smarter, cleaner, and more resilient energy systems.
Through the application of its proprietary UtilityAI™ Platform, Bidgely has empowered utilities across the globe to optimize customer engagement and energy management. These results have been realized across a broad range of energy types—including electric, gas, dual-fuel, and even water services—making the company’s technology one of the most versatile in the industry.
Quantifying the Environmental Impact
To put Bidgely’s 1.5 TWh of savings into perspective, it is comparable to:
- Avoiding the combustion of more than 1 billion pounds of coal
- Eliminating the consumption of 2.5 million barrels of oil
- Preventing the burning of approximately 121 million gallons of gasoline
These comparisons illustrate the tangible carbon reduction impact of Bidgely’s platform and reflect the importance of demand-side energy management as a strategy for climate change mitigation.
Recognition and Industry Leadership
Bidgely’s success has not gone unnoticed. The company’s continued innovation and growing influence were recognized in Guidehouse Research’s Home Energy Management (HEM) Leaderboard, where it was named a “Leader.” The report highlights the company’s strengths in key areas such as:
- Home energy reports (HERs)
- Time-of-use (TOU) optimization
- Managed electric vehicle (EV) charging
According to Guidehouse, Bidgely’s ability to continually broaden its solution suite while deepening customer engagement sets it apart. The company’s strategic direction, quality of service delivery, and forward-thinking innovations suggest a strong trajectory in the evolving Home Energy Management Systems (HEMS) market.
Furthermore, Bidgely has also earned top rankings on Guidehouse’s Customer Experience and Engagement Analytics leaderboard (2023), as well as IDC MarketScape’s Customer Engagement Vendor Assessments (2021 and 2023), affirming its ability to combine technical excellence with superior customer experience.
How Bidgely Achieved 1.5 TWh in Energy Savings

At the core of Bidgely’s achievements is its UtilityAI™ platform, which enables utilities to analyze and act on high-resolution consumption data using AI-driven insights. These capabilities are supported by several customer-facing and operational tools:
1. Home Energy Management Program
This comprehensive solution provides customers with a 360-degree view of household energy usage. The system disaggregates total energy consumption into specific appliances and behaviors, helping households identify which actions or devices are contributing the most to their energy bills.
2. Home Energy Reports (HERs)
HERs generated by Bidgely are personalized, user-friendly, and dollar-based, allowing customers to understand their usage in practical financial terms. These reports come with actionable recommendations to reduce energy usage, such as optimizing thermostat settings or upgrading to more efficient appliances.
3. Customer Experience & Engagement Tools
Bidgely’s engagement suite includes smart alerts, web-based dashboards, mobile notifications, and call center tools. These multiple communication channels ensure that customers receive timely, relevant information, helping them make informed decisions about their energy consumption in real time.
Together, these tools foster a behavior-based approach to energy efficiency. Customers gain not just insight, but motivation, to adopt smarter energy habits—ultimately contributing to reduced energy loads across entire utility service areas.
Real-World Impact with Major Utilitie
Bidgely’s platform has been adopted by several major utilities across North America and beyond, including:
- Avista
- NV Energy
- Pacific Power
- PSEG Long Island
- Southern California Gas
These utilities have reported improvements in customer satisfaction, increased participation in energy-saving programs, and measurable reductions in peak demand—all made possible through the adoption of Bidgely’s AI-driven tools.
The Role of Behavioral Load Shifting
One of Bidgely’s most innovative contributions is its emphasis on behavioral load shifting—encouraging customers to adjust their energy use habits based on grid needs and pricing signals. By identifying customers with high-impact energy patterns and offering them tailored recommendations, Bidgely helps utilities shape energy demand more intelligently.
This approach becomes particularly important in markets where time-of-use (TOU) rates and demand response (DR) programs are in place. Bidgely’s tools help drive enrollment and sustained participation in these programs, which are essential to reducing peak loads and integrating more renewable energy onto the grid.
Expanding the Platform with GenAI
As part of its strategy for scalability and continued innovation, Bidgely has recently integrated Generative AI (GenAI) into its UtilityAI™ platform. This upgrade is designed to make the platform’s advanced insights more accessible and personalized for both utility teams and end consumers.
GenAI improves the natural language processing capabilities of the platform, allowing for more human-like, intuitive responses and suggestions. For example, a customer might ask, “How can I reduce my bill this month?” and receive an answer grounded in their historical usage data, current behavior, and optimal timing for appliance use.
This marks a significant step toward automated energy coaching, where each user receives a virtual assistant-like experience that simplifies decision-making and maximizes energy savings.
CEO Vision and Industry Outlook
Abhay Gupta, CEO of Bidgely, views this milestone not just as a company achievement, but as a signal of larger transformation within the energy industry. He stated:
“This achievement, fueled by our financial strength, continued leadership, and dedication to consistently delivering customer value, is a milestone we are excited to share with the market. The future of energy isn’t just about grids and power—it’s about people, resilience, and intelligent action. Bidgely is helping create a world where utilities don’t just manage demand—they anticipate and shape it.”
This forward-looking vision aligns with the industry’s broader transition toward decarbonization, decentralization, and digitalization. By positioning itself at the intersection of AI and utility services, Bidgely is helping usher in a new era of proactive energy management.
A Future Built on Smarter Consumption
As the energy landscape continues to evolve in response to climate goals, technological disruption, and shifting customer expectations, Bidgely’s success story offers a blueprint for how utilities can stay ahead. Through:
- Advanced data analytics
- AI-enhanced personalization
- Scalable engagement tools
- Integration with evolving utility programs
Bidgely is enabling a transition from passive consumption to smart, informed, and responsive energy use.